Privacy

At Student Loan Finance Association, protecting the privacy of your personal information is important to
us. We respect your right to privacy and strive to keep information about you secure and confidential.
This notice describes our practices and policies to protect your personal information.
These practices and policies will continue to protect your information even after our relationship with
you ends. No response to this customer privacy policy is required. However, if you have questions,
please contact us at Student Loan Finance Association, 190 Queen Anne Avenue North Suite 400, Seattle,
WA 98109 or by e-mail.
This notice uses the term ‘nonpublic personal information.’ This means personal information about you
that identifies you and is not available from public sources. The policies described in this notice
apply only to individuals.

The primary reasons that we collect and maintain customer information are to serve you and administer
your account. The information also may be required to comply with laws and regulations that apply to
participants in student loan programs. We collect nonpublic personal information about you from the
following sources:

• Information we receive from you on applications, promissory notes, correspondence, communications,
  and other forms.
• Information about your transactions with us, our affiliates or others (such as student loan lenders,
  guarantors, servicers and the U.S. Department of Education).
• Information received from schools you attend or formerly attended, or to which you have applied for
  admission.
• Information we receive from consumer reporting agencies.

Unlike many companies, we do not sell customer information for third parties to use for their own
purposes. We may disclose information when we believe it necessary to conduct our business or where
disclosure is permitted by law. We may disclose any of the information that we collect about our
customers, as described above, to our affiliates. Our affiliates include not-for-profit participants in
student loan programs. We also may disclose the information to nonaffiliated third parties as permitted
by law. For example, we may share information with our contractors and agents, and with schools,
lenders, guarantors and the U.S. Department of Education, in order to administer your loan. In addition,
we may disclose any of the information we collect to companies that perform marketing services on our
behalf or to other financial institutions with whom we have joint marketing agreements. We require that
these companies keep our customer information confidential and use it only to provide the services that
we have requested.

We safeguard customer information, and our employees receive training about the importance of
confidentiality and customer privacy. Our employees, contractors and agents are required to protect the
confidentiality of your information in compliance with our established policies, and we endeavor to
restrict access to nonpublic personal information to our employees, contractors and agents who have a
business reason for access, such as servicing and collecting your loan. We maintain physical, electronic
and procedural safeguards that comply with federal regulations to protect your nonpublic personal
information. We continually assess new technology for protecting information and upgrade our systems
when appropriate.

Keeping your information accurate and up to date is very important. We can provide you with access to
your account information through various means. If you ever find that your account information is
incomplete, inaccurate or not current, please contact us and we will promptly update or correct any
erroneous information. The practices and policies outlined in this disclosure are subject to change, but
we will communicate any major changes to you when required by applicable laws. The practices and
policies in this disclosure replace all previous notices or statements on the same subject matter.

Internet Privacy
We may collect personal information from you through this Web site to process
applications, satisfy requests for products and services, or provide you with
other information. The categories of information we may collect from you online
are application information, personal financial information and contact information.
We are not responsible for data collection and practices of third parties linked
to our Web site.
 
To provide better service, we may use a technology known as cookies to
interact with the browser on your computer. A cookie is a small text file that
a Web site places on your computer to customize current and future visits
to that site. A cookie does not identify you personally and cannot be used
to obtain personal information about you nor to obtain data from your hard drive.
Cookies can be deleted from your browser and you can set your browser so it
will not accept cookies.
 
If there are any material changes to this online privacy policy, we shall note
on the privacy Web page that the policy is updated as of the particular
date.
 
This privacy policy is effective July 1, 2004.